We will never use any other company! They were prompt, professional, and just awesome. Brad, Billy and Hunter had to do a large amount of digging to fix our problems. We had envisioned a huge landscaping repair, too. They took such extreme care and pride in their job, we don’t even need a landscaper.Thank you for a super, professional and well done job! We will always recommend ARROW.
Greg D, Spring Grove, IL


Seriously can’t say enough nice things about them. I have a very unique situation and they went above and beyond to help me out. And they didn’t make a huge mess like I was envisioning. I’m terrible with names, but Bill in the office and Hunter at my house were always professional. There were a few other guys, too. All were great!
Gigi J, Algonquin, IL

It’s hard to get excited about septic servicing, unless it’s a top notch solution to a potential disaster.

We have used Arrow for routine maintenance for many years, but this time we had an emergency on our hands. Sunday morning, Father’s Day, sewage all over the basement floor. Shane came out to fit into our families’ plans for the day, putting off his dinner plans, and helped troubleshoot what had gone wrong, as well as gave us a temporary solution.

Bill scheduled us ASAP into their packed schedule, and we had the work done today. Professionally, politely, they explained to me what they were doing during their work. Septic work isn’t inexpensive, but they hit their quoted price, which seemed reasonable to me. They even suggested a modification to make it easier to service next time.

I’m very happy. Thanks, guys!

Joe R, Woodstock, IL

Arrow is the best. A few times, due to scheduling/emergencies, we have used someone else. Mistake. We almost always end up calling Arrow back to clean up their mess (literally). I will never use any other septic/ rodding service again. Thanks, Arrow!
Marty M, Cleveland, OH

Amazing company! We have used their services for years and they have always been prompt, thorough, and very nice. It’s tough to find a service business these days where you just know they will do a fantastic job and do it with integrity and kindness. Thank you Chuck, we appreciate you guys.
Julie B.

Best service, friendly RESPECTFUL! always use them. and they drive by my house a million times a day, never a problem with the drivers. First class outfit
Licky Loo G.

Rave reviews on a septic company. Sigh, my personal life really has hit a low.

Arrow came out for an inspection and pump out for selling our house. Septic work is never fun, and a nasty necessity. Arrow made the process much easier.
Nice people, even my bratty puppy loved them. Friendly people make any work that much easier.The work was very professional, the system fully looked at, not just a quick glance. They answered any questions patiently explained each component. I have a better understanding on how my septic system works now. I was informed how to spot problems, what to do, what not to do, how often to have the tank pumped…..they treated me with respect and kindness.

They recovered the holes required for inspection so well that you hardly know there were holes dug in my yard. No muddy spots until the grass grows back for the puppy to roll in! A little thing, but less muddy paws and kid’s feet on my kitchen floor is amazing.

Robin C.

I discovered a sewer backup on a Sunday morning at 6:30am in the basement which is all finished and I started frantically calling every emergency septic service I could call. I got a call back within 20 minutes from Arrow Septic and Hunter was in my backyard doing the work by 9am. My lines were heavily clogged with a ton of baby wipes which we like to believe was the work of a toddler but either ways he has a great attention to detail, after the outside cleanup he had us run through multiple rounds of flushing and then re-cleaning and then using a camera to see that everything looked clean. He could have stopped right there but to make sure he also ran the camera from the inside of the house and discovered there was more sitting there at a joint. So he hauled in a 300 pound router 4 steps up into my English basement and did another routing session there to get it all out. Finally he did another camera session from the outside to make sure the ‘flow’ of the water was good. He saved the day and our basement for us and was great to talk to and work with. Thanks a bunch Hunter!
Nisha S, Palatine, IL

On a Sunday my kids were taking a shower and after 3 min, water started coming out of the overflow in the basement. My buddy, a plumber, came by and opened the clean out in front of the house and it was caked 4 feet high with mud like consistency of sewage, my whole line to the main was one big tube of sludge. He said it was too big a job for him and put my house on lockdown. A friend referred Arrow to me and they came out on Monday first thing, Hunter busted his butt and stayed till he made sure that all the roots that were causing the nasty backup were cleaned out and the job was done the right way. He had other calls coming in and any other guy would have seen that there was water flow and packed up, not Hunter. He went to town on a mission to make sure that camera went all the way to the city main with no hinderance. Price was reasonable too! Quite honestly, the man could have told me whatever and I would have said no problem, after what he went through, the stuff he had all over him …..these guys dont get paid enough for their time in my opinion. I will call them for routine work and will refer my neighbors to Arrow. Thanks Hunter, you da man.
Joe R, Crystal Lake

We called arrow septic to come out and water jet out a large landscaping drain that was plugged with tree roots. We first called Roto-Rooter who told us it would be $1,500 for them to even come out. We Turned to Arrow, who was at our house within 1 hour and were more than willing to help us solve our drainage issue for a fraction of the cost of Roto-Rooter. Hunter was courteous, professional, and knew what he was doing. He did not leave until the job was done correctly and he was able to get our yard to drain properly. We couldn’t have been happier with the service that he provided. Definitely recommend!!!
Amanda R, Woodstock, IL